Coffee House

Coffee House is a mobile application designed to enhance the coffee experience for users by providing a one-stop platform for discovering, brewing, and enjoying coffee. The app caters to both coffee enthusiasts and casual drinkers, offering a range of features from personalized coffee recommendations to an platform to explore local coffee shops. The Coffee House app is a convenient way to order ahead for pickup, scan and pay in-store and ease ordering coffee online which in turn will help to save waiting in line times and order coffees quick and easy way.

Problem Statement

Customers frequently experience frustration when ordering coffee, whether due to long lines, unclear menu options, or inconsistent preparation. This leads to wasted time, unsatisfactory orders, and a diminished overall experience. On the other hand, coffee shops face challenges in handling high volumes of orders, managing customer preferences, and maintaining efficient service, particularly during peak times. There is a need for a streamlined, user-friendly solution that allows customers to easily order their favorite coffee from their preferred coffee shops, customize their drinks, and pick them up without delay. For coffee shops, there is a need for an efficient order management system that reduces wait times, improves order accuracy, and enhances customer satisfaction.

Target Audience

  • Coffee Enthusiasts: Individuals who are passionate about coffee and enjoy exploring different beans, brewing methods, and coffee cultures.
  • Casual Coffee Drinkers: Those who enjoy coffee regularly and are interested in improving their brewing skills or discovering new coffee experiences.
  • Local Coffee Shop Patrons: People who prefer supporting local businesses and exploring unique coffee shops in their area.

Goal & Objectives

  • Ease User Experience: Provide a clear and intuitive interface for browsing menus and placing orders.
  • Time & personalization: Easy customization of drinks to match individual preferences to save users time.
  • Enhance User Experience: Improve their coffee brewing and drinking experience.
  • Simplified payment options: Enable pre-ordering and payment to minimize wait times at the coffee shop.
  • Promote Local Coffee Shops: Create a platform where users can discover and support local coffee shops.
  • Additional Features: Offer features such as order history, favorite orders, and location-based shop search.
  • Reduce Errors: Reduce order errors through clear customization options.
  • Rewards: Enhance customer loyalty through personalized offers and rewards.
  • Order Status: Provide real-time updates on order status for both customers and staff.

Roles & Responsibilities

  • UX Research
  • Competitive Analysis
  • Wireframing
  • Prototyping
  • Usability Testing
  • UX Design

Persona

User Journey



High Fidelity Prototype

Login

Landing Page

Coffee Shop

Menu

Product

Cart

Payment

Success

Let's Connect

Feel free to reach out for any oppurtunities or just a friendly hello!
pgaurank@gmail.com
Copyright © 2020 All rights reserved | Gaurank M. Patil UX/UI Designer & Developer